Privacy Policy

1. Introduction

Welcome to the Document Alignment System, Rejig.Me ("Service") operated by Human Awe P/L ("we," "us," or "our"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

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Contact Information:

• Company: Human Awe P/L

• Address: Dee Why NSW Australia 2099

• Email: support@rejig.me

 

2. Information We Collect

2.1 Personal Information

When you register for our Service, we collect:

• Full name

• Email address

• Account credentials

• Social media profile information (if you sign up using Google or other social providers)

• Payment and billing information (processed by Stripe)

 

2.2 Documents and Content

• Documents you upload for analysis

• Text content you input directly

• Your organisational values and descriptions

• Analysis results and reports

 

2.3 Usage Information

We automatically collect:

• Usage logs and analytics

• Error reports and debugging information

• Feature usage patterns

• Session duration and frequency

• Device and browser information

• IP address and approximate location

 

2.4 Cookies

We use:

• Essential cookies: Required for the Service to function properly

• Analytics cookies: To understand how you use our Service and improve it

 

3. How We Use Your Information

We use your information to:

• Provide and maintain our Service

• Process your document analyses

• Improve our AI models and Service quality

• Process payments and manage subscriptions

• Send service-related communications

• Send marketing communications (with your consent)

• Respond to support requests

• Comply with legal obligations

• Detect and prevent fraud or abuse

 

3.1 AI Model Improvement

Important: We use uploaded documents and analysis data to train and improve our AI models. This helps us enhance the quality and accuracy of our document alignment service for all users.

 

4. How We Share Your Information

4.1 Service Providers

We share your information with:

• OpenAI: To process document analysis (document content is shared)

• Stripe: To process payments (we don't store payment card details)

• Firebase (Google): For authentication and user management

• Microsoft Azure: For hosting and data storage

 

4.2 Legal Requirements

We may disclose your information if required by law or in response to valid legal requests.

 

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred.

 

4.4 No Sale of Personal Data

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

 

5. Data Retention

5.1 Document Retention

• You can delete documents at any time through the "purge" feature

• Purged documents are immediately and permanently deleted

• Analysis results may be retained separately for service improvement

 

5.2 Account Information

• We retain your account information while your account is active

• Upon account deletion, we delete your personal data within 30 days

• Some information may be retained for legal compliance

 

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

We are committed to:

• Regular security audits

• Encryption of data in transit

• Secure data storage practices

• Access controls and authentication

 

7. Your Rights

Depending on your location, you may have the following rights:

 

7.1 Access and Correction

• Request access to your personal data

• Correct inaccurate or incomplete data

 

7.2 Deletion

• Request deletion of your personal data

• Use the "purge" feature to delete specific documents

• Request complete account deletion

 

7.3 Data Portability (GDPR)

• Receive your data in a structured, machine-readable format

 

7.4 Opt-Out

• Opt-out of marketing communications

• Disable analytics cookies

 

7.5 Restriction and Objection (GDPR)

• Restrict processing of your data

• Object to certain uses of your data

To exercise these rights, contact us at support@rejig.me.

 

8. International Data Transfers

Our Service is available internationally. Your data is primarily stored in Australia but may be transferred to and processed in other countries where our service providers operate. We ensure appropriate safeguards are in place for international transfers.

 

9. Compliance

9.1 GDPR (European Users)

We comply with the General Data Protection Regulation for users in the European Economic Area.

 

9.2 CCPA (California Users)

We comply with the California Consumer Privacy Act. California residents have additional rights regarding their personal information.

 

9.3 Australian Privacy Principles

As an Australian company, we comply with the Australian Privacy Principles under the Privacy Act 1988.

 

10. Children's Privacy

We do not knowingly collect personal information from children under 18. If you are a parent and believe your child has provided us with personal information, please contact us.

 

11. Sensitive Information

While we don't specifically collect sensitive information, we understand that documents you upload may contain sensitive content. You are responsible for ensuring you have the right to upload and analyse any documents containing personal or sensitive information.

 

12. Marketing Communications

12.1 Email Marketing

• We may send promotional emails about new features, special offers, or other products

• You can opt-out at any time using the unsubscribe link in emails

• Service-related emails (account notifications, security alerts) cannot be opted out of

 

12.2 Communication Preferences

You can manage your communication preferences in your account settings.

 

13. Third-Party Links

Our Service may contain links to third-party websites. We are not responsible for the privacy practices of these websites.

 

14. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

• Sending an email to your registered email address

• Posting a notice on our Service

• Updating the "Last Updated" date

Your continued use of the Service after changes constitutes acceptance of the updated policy.

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15. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Email: support@rejig.me
Address: Human Awe P/L, Dee Why NSW Australia 2099

For privacy-specific inquiries, please include "Privacy Inquiry" in the subject line.

 

16. Data Protection Officer

For GDPR-related inquiries, our Data Protection Officer can be reached at support@rejig.me.

 

17. Complaints

If you have concerns about our privacy practices:

1. Contact us directly at support@rejig.me

2. For Australian residents: Lodge a complaint with the Office of the Australian Information Commissioner (OAIC)

3. For EU residents: Lodge a complaint with your local supervisory authority

 

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